Returns & Exchanges
At NADINE MERABI, we want you to feel extraordinary in your purchase. If your item isn't quite right, you can return or exchange it within 28 days of delivery, provided it is in its original condition with all tags and the hygiene seal intact.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Carefully place the garments in their original packaging, ensuring all designer tags and security ribbons remain attached to avoid rejection.
Ship the Parcel
Generate your prepaid shipping label through the portal, attach it to your package, and drop it off at your nearest authorized collection point.
Receive Your Refund
Once our quality control team inspects and approves your return, your refund will be processed to your original payment method within 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing